The picture I couldn't publish

Published: Tue, 02/23/10

 
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23RD FEBRUARY, 2010


Last week I took an interesting photograph of a member of staff who works for East Coast railway. I really wanted to publish this picture as a warning of what you should NEVER do in public. However, having taken legal advice (thank you Facebook & Twitter friends) I have decided not to publish the picture but I still feel compelled to pass on the warning.

Arriving at the entrance to Kings Cross Station, (the one opposite to St Pancras) Christine said, 'Take a look at him'. Here's where I'd love to publish the photograph and save a thousand words, but instead I will have to paint a mental portrait.

Picture a big man aged around 40 wearing the uniform (including hat) of East Coast railway.

In his left hand he has a mobile phone and he's sending a text. OK, no big deal there. In his right hand he's holding a cigarette on which he merrily puffs away. That doesn't do much for the brand and less for how he looks.  Now you have the basic image brace yourself for the kicker. He was slumped in a wheelchair (obviously meant to be used by less able bodied passengers) surveying the taxi rank like a king on his throne.

You get one chance to make a first impression. Welcome to Kings Cross. Welcome to East Coast! Welcome to the UK!!

What's your first impression?

Here are a few simple ideas on making a brilliant first impression.


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Last few places!
Michael will be presenting live in London on no less than four occasions in March 2010! To book your place click on the links below.   

1) Five Star Service One Star Budget - Wed 10th March 2010 (am) - Michael will be presenting Five Star Service One Star Budget at the London Business Forum.
Click here for more details. 

2) Flip It - Wed 10th March 2010 (pm)
Michael will be presenting Flip It: How To Get The Best Out Of Everything at the London Business Forum.
Click here for more details.

3) How To Be Brilliant - Tues 16th March 2010 - Michael's ultimate, high impact, live event, guaranteed to set you on course to brilliance and build momentum through the year. Click here for more details.
 
***LAST FEW PLACES*** 

4) Super Speaker - Wed 17th March 2010 (am)
***NOW SOLD OUT*** 



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