What would you rather be known for?
Used to be the best. Or…
On the way up,
but not best yet?
Some people, places, companies etc still trade on their past successes. You can’t blame them, we’ve all done it.
But you can’t rely on former glory.
The restaurant with the faded ‘Best in Town
2009’ certificate on the wall.
A company with their Investors in People 2012 trophy gathering dust in reception.
The actor with a screen shot from their 1978 sit-com that was nominated for a BAFTA.
It’s like still having your Christmas decoration up in June.
The very best all have one thing in common; they never stop learning, moving out of their comfort zone and focusing on
the future. The by-product tends to be renewed success, new awards and further recognition.
Better CX
In a few weeks, I’m going to be presenting the opening keynote at the Better CX conference. Check it out here http://bettercx.net/2015/ It will be a cracking day and a go to event for those in the Customer Experience (CX) world.
By using the code ‘Speakersfriend’ when booking you can save 15%.
I’m going to be sharing some of the thinking behind the new edition of 5 Star Service and give a whole bunch of ideas to help you move from good to brilliant.
Plus, you’ll
learn from a dozen other speakers, practitioners and experts.
I’d love to meet you there to talk about your future.
Be Brilliant!
