Happy Sunday 

 

This week I have three goodies to share with you. 

 

Stream 17 Final Session

The last of the current Stream 17 sessions is on Tuesday SMALL HABITS = EPIC RESULTS and it’s hosted by the one and only Steve Kelly! It starts at 7pm and will last for about one hour. All are welcome just click here for the zoom room. 

 

DAY17

This month the 17^th lands on a Saturday so there will be a weekend feel to the DAY17 session. We’re going to be:

 

Celebrating the Delayed Gratification Challenge.

Announcing all three new Streams.

Introducing some new TEAM17 Captains and after a mid-term reshuffle introducing your accountability groups. 

 

We have managed in almost every case to fulfil the preference you made in the Next 90 Days Q&A (and if you’re one of the six members who hasn’t completed the Q&A yet then this really is your last chance – it’s here)

See you at 6pm on Saturday here: www.michaelheppell.com/zoom17
 

Fit Your Own Mask First

How about a bonus training session? A bonus with a bonus? 

 

Fit Your Own Mask First is a brilliant interactive session designed to give you a raft of self-preservation tools and techniques.

It’s taught by me AND CHRISTINE. Yes, you get to see Mrs H on camera sharing her wonderful wisdom. 

This session will take place on Tuesday 20th April at 6pm (add it to your diary now) and it’s open to all TEAM17 members.  Plus, if you would like to invite family members to watch we would be delighted to welcome them for this session. 

It will be here: www.michaelheppell.com/zoom17

 

Ooooh, one more thing...

Have you heard me talking about RADAR thinking? Realise Assess Decide Act Review?

It’s a customer service tool featured in 5 Star Service to fix regular problems before they occur . 

Here’s a classic. ‘I can’t find the zoom link for tonight’s live!’

 

The Zoom link is always the same for every TEAM17 event https://us02web.zoom.us/s/89915812971 but who can remember all those numbers? Not me. 

I realised there was a problem, assessed what we could do, decided to set up an easy to remember link, acted by creating the link and will review how many times it’s used in a month.

I’ve set up www.michaelheppell.com/zoom17

Now all you have to do is put my name (sure you can remember that?) with a .com and slash zoom17 into your browser and you’ll be magically taken to the TEAM17 Zoom room. 

 

I’m looking forward to another great week with TEAM17.

 

Be Brilliant!