Dear
Thank you for your interest in my new book See, Smile, Say Hello.
Since I announced it, the response has been extraordinary. I do believe it’s time for a new customer service book. A book that can be used by anyone
in any organisation, large or small, to impact and improve customer loyalty.
You kindly took the time to complete my short survey and expressed an interest in pre-ordering.
The public announcement is tomorrow but as I LOVE hotels and hospitality so much I'm giving you first dibs.
Here are the offers I’ve created (just for fun - in hotel-style packages):
If you know what you want and you'd rather just go straight to order page - it's
here.
The Penthouse Suite – the ultimate experience
If you order 250 copies or more, you will receive custom-printed special editions of the
book.
This means they will feature your branding on the front cover, a special message on the back and a custom Foreword with up to 200 words.
PLUS I will present an exclusive online talk worth
£6,000 for your organisation on the Power of See, Smile Say Hello. This will also be recorded for your future use.
And to whet your appetite we’ll send you some exclusive preview chapters to share with your teams.
And with this package will also offer a 42% discount on the RRP of £14.99 making each copy just
£8.74.
We can invoice your company for this package and of course, we’ll need to have a chat.
Just reply to this email and we’ll set up a call.
Executive Suite – get 40%
more
If you order 50 copies or more, you will receive 20 free copies (additional free copies are added pro-rata).
PLUS – You will be given 10 seats to the exclusive event launch where I’ll share the keys to making See, Smile, Say Hello work for you.
You will also receive a 90-day replay to this launch event.
And to build the excitement we’ll send you special preview chapters to share with your teams.
RRP is £14.99, (with the 20 free it equals just £7.13! per
copy) We can invoice your company for this package.
You can order this package online or I could invoice your company.
Superior Double – perfect for smaller teams
If you order 10 copies or more, you will receive 2 free copies (additional free copies are added pro-rata in 10s up to 50).
And to whet your appetite we’ll instantly send you the special preview chapters to share with your teams.
PLUS – You will be given 2 seats to the exclusive launch event where I’ll share the keys to making See, Smile, Say Hello work for you. You will also receive a 90-day replay to this launch event.
RRP is £14.99 (you’ll pay just £8.25) and can order now.
You can order them here now
Cosy Double
Order between 1 and 10 today and you’ll instantly receive the 5 sample chapters and a cheeky £5 per copy discount for your early booking.
You can do that here now.
If you should have any questions about See, Smile, Say Hello just reply to this email or give me a call on 01434 688 555.
Thank you for your interest.
