Hi

You may have noticed that next month I have a new book coming out. And, as I would encourage any author to do, I'm going to be promoting it… heavily.

It's called See, Smile, Say Hello and it's a customer service book+. The '+' is because it's also about communication, building relationships and feeling great about yourself. 

Over the next few days I’m going to be sharing samples, ideas and some clever concepts from the book to help you get the best out of any interaction [my definition of a customer is anyone who isn’t you] in work and life. 

I know this may or not be of interest to you, so if you don't want to receive the mailings about See, Smile, Say Hello (there will be 5 this week), then just click the button below and I'll pause your emails other than 90 Days of Brilliance and my regular Thursday Newsletter.

To launch See, Smile, Say Hello, I've created some brilliant special offers and bundles designed to encourage you to pre-order by this weekend. You can see them here.

Thank you!

Here’s something to consider.

Think about the last time someone made you feel seen and valued. Chances are, it didn’t take much – a genuine smile, a thoughtful hello or just being fully present. 

Could you create that feeling for someone today? The best bit of this challenge is the smallest actions often have the biggest impact. 

Who could you make feel valued today? You might just make their day… and yours.

Michael Heppell