Michael Heppell Ltd.

Michael Heppell newsletter

Why We Lie

Published: Thu, 02/27/20

From an early age, we're encouraged to tell the truth. The problem with telling the truth is sometimes it can get us into trouble, or can make us feel…

1,000 Way Conversation

Published: Thu, 02/20/20

We talk about the importance of two-way conversations, but actually there’s so much more. To be truly connected we have to have multiple…

Are You Receiving This?

Published: Mon, 02/17/20

Dear Michael Heppell SubscriberWe’re doing a bit of housekeeping with our database and noticed that your status is showing as ‘undeliverable’.If we’re…

NFAN - Start the Wow Now Special

Published: Mon, 02/17/20

Welcome to your special NFAN mailing. First question… How are you today? Come on, you know you have to say it out loud. How are you today? That’s…

National Express - Start the Wow Now Special

Published: Mon, 02/17/20

Welcome to your special National E press mailing. First question… How are you today? Come on, you know you have to say it out loud. How are you today?…

Can You Have Cheap, Fast and Good?

Published: Thu, 02/13/20

An old sales manager friend of mine used to use this antiquated method in a desperate attempt to close a sale in his favour. The idea was simple…

Same Old Path?

Published: Thu, 02/06/20

Arne Naess lived in a solitary cabin directly under the Hallingskarvet mountain range at Tvergastein. He vowed to take an alternative route each time…

When You're Empty

Published: Thu, 01/30/20

‘I’m absolutely running on empty’. Familiar? The phrase running on empty has become an all too common part of our vocabulary... And constantly having…

Falkirk Council - Start the Wow Now Special

Published: Mon, 01/27/20

Welcome to your special Falkirk Council page. First question… How are you today? Come on, you know you have to say it out loud. How are you today?…

Is It Going Backwards?

Published: Thu, 01/23/20

I picked up my friend Jamie at Newcastle; he’d just had a 3-hour train trip from London and commented that the service was getting worse. The once…

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