Michael Heppell Ltd.

Michael Heppell newsletter

I ate a LIVE razor clam

Published: Thu, 09/25/25

Updated: Thu, 09/25/25

When was the last time you tried a food you’d never tasted before? Something that made you hesitate for a second. Maybe it looked unusual, smelled…

The Empty Chair

Published: Thu, 09/18/25

Updated: Mon, 09/22/25

I’m not sure if this is true or an urban myth, but it’s a belter of a customer service story. In meetings during the growth of Amazon, there was…

Is it time to hit pause on your podcasts?

Published: Thu, 09/04/25

Updated: Thu, 09/04/25

There was a recent time when I couldn’t go for a walk, drive to the shops, or even brush my teeth without a podcast playing in my ears. Productivity,…

STOP listening to podcasts

Published: Thu, 09/04/25

Updated: Thu, 09/04/25

There was a recent time when I couldn’t go for a walk, drive to the shops, or even brush my teeth without a podcast playing in my ears. Productivity,…

Hentitled - 2

Published: Thu, 08/28/25

Updated: Thu, 08/28/25

This is the last of my summer 2025 greatest hits newsletters. This one created quite a fuss first time around, so I thought you might like it again.

How you almost took Fiona on holiday - 2

Published: Thu, 08/21/25

Updated: Thu, 08/21/25

As part of my greatest hits newsletters, this one may seem to be about marketing, but in truth, it’s about opinions. I hope you enjoy it. How you…

Standing on the scales… twice - 2

Published: Thu, 08/14/25

Updated: Thu, 08/14/25

I’m taking August off. Last year, I had Brilliant Ai write and post newsletters while I was away. This year I’m sharing some of my old…

What Paul Daniels taught me about confidence - 2

Published: Thu, 08/07/25

Updated: Thu, 08/07/25

I’m taking August off. To ensure you get your weekly dose of Heppellisms I plan to send you four of my favourite newsletters from the last 10 years.

August Off?

Published: Thu, 07/31/25

Updated: Thu, 07/31/25

If in doubt, turn it off and on again. It works for computers, Wi-Fi routers and our brains. Tomorrow, I’m switching off. And on 1st September, I’ll…

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