Never ask for ‘Honest Feedback’

Published: Thu, 05/29/25

Updated: Sat, 05/31/25

Yes, you read that right. You should NEVER ask for honest feedback. Asking for honest feedback sounds magnanimous, but it’s a trap. ‘Why?’ you cry!…

The True Cost of ‘Thank You’

Published: Thu, 05/22/25

Updated: Thu, 05/22/25

Every day, 376 billion emails fly through the ether. If just 1% are the polite-but-pointless ‘Thank you’ replies, that’s 3.7 billion digital nods.. I…

The How to Be Brilliant Facebook Group Is Closing

Published: Sat, 05/17/25

Let’s Go Out on a High! After five amazing years, I’ve decided to close the How to Be Brilliant Facebook group. The last day will be June 1st. This…

You don’t like whisky?

Published: Thu, 05/15/25

Updated: Thu, 05/15/25

It’s not that you don’t like whisky… It’s World Whisky Day on Saturday. The first time I tasted a proper single malt whisky was at a Burns Night in…

Ten new words to add to your vocabulary

Published: Thu, 05/08/25

Updated: Thu, 05/08/25

Seven years ago, I wrote a newsletter where I made up five new words. It can be found (freshly transferred to my new website) here:I thought it might…

The Rise Of The Doer

Published: Thu, 05/01/25

Updated: Fri, 05/02/25

The world doesn’t need more thinkers. It doesn’t need more planners. It definitely doesn’t need more ‘waiting-for-the-right-timers.’ It needs Doers.

Don’t Talk to Pigeon Fanciers About Ferrets

Published: Thu, 04/24/25

Updated: Thu, 04/24/25

And other essential communication tips no one ever taught you. When I was little (sorry, younger – I’m still little) the man who lived ne t door to my…

Hidden in Plain Sight

Published: Thu, 04/17/25

Updated: Thu, 04/17/25

You know what I love? Easter eggs. Not the chocolate ones (though I won’t say no), but the ones tucked away in films, books and games. Do you know the…

‘See, Smile, Say Hello' Webinar Replay

Published: Thu, 04/10/25

Good evening Tonight over 200 people enjoyed the live See, Smile, Say Hello webinar. As promised, there’s the replay recording for those who couldn’t…

‘See, Smile, Say Hello' Webinar Replays

Published: Thu, 04/10/25

Good evening Tonight over 200 people enjoyed the live See, Smile, Say Hello webinar. As promised, there’s the replay recording for those who couldn’t…