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Michael Heppell newsletter

Your job is not to annoy me

Published: Thu, 06/05/25

Updated: Thu, 06/05/25

My wife smiled and said, ‘Your job today is not to annoy me.’ I smiled back and said, ‘Or, your job is not to be annoyed by me.’ We laughed (well I…

Never ask for ‘Honest Feedback’

Published: Thu, 05/29/25

Updated: Sat, 05/31/25

Yes, you read that right. You should NEVER ask for honest feedback. Asking for honest feedback sounds magnanimous, but it’s a trap. ‘Why?’ you cry!…

The True Cost of ‘Thank You’

Published: Thu, 05/22/25

Updated: Thu, 05/22/25

Every day, 376 billion emails fly through the ether. If just 1% are the polite-but-pointless ‘Thank you’ replies, that’s 3.7 billion digital nods.. I…

You don’t like whisky?

Published: Thu, 05/15/25

Updated: Thu, 05/15/25

It’s not that you don’t like whisky… It’s World Whisky Day on Saturday. The first time I tasted a proper single malt whisky was at a Burns Night in…

Ten new words to add to your vocabulary

Published: Thu, 05/08/25

Updated: Thu, 05/08/25

Seven years ago, I wrote a newsletter where I made up five new words. It can be found (freshly transferred to my new website) here:I thought it might…

The Rise Of The Doer

Published: Thu, 05/01/25

Updated: Fri, 05/02/25

The world doesn’t need more thinkers. It doesn’t need more planners. It definitely doesn’t need more ‘waiting-for-the-right-timers.’ It needs Doers.

Don’t Talk to Pigeon Fanciers About Ferrets

Published: Thu, 04/24/25

Updated: Thu, 04/24/25

And other essential communication tips no one ever taught you. When I was little (sorry, younger – I’m still little) the man who lived ne t door to my…

Hidden in Plain Sight

Published: Thu, 04/17/25

Updated: Thu, 04/17/25

You know what I love? Easter eggs. Not the chocolate ones (though I won’t say no), but the ones tucked away in films, books and games. Do you know the…

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