FFFFFriday Feeling
Published: Fri, 03/10/17
Today is a special day. Social media is strewn with it. Office kitchens resonate to it. Factory floors are full of it. Classrooms chime to it.
Michael Heppell Ltd.
Michael Heppell newsletter
A customer service quick win
Published: Tue, 02/21/17
The spring broke on my office door handle. Not such a big deal but the lock is very very old.But hey, that’s what Google is for. Ten minutes later I’m…
What I do when I can't be bothered
Published: Thu, 02/16/17
Before the ink is dry the panic has already set in.You’ve just signed a deal – a book deal. And not only that but in the contract, you’ve promised…
Make Your Message Memorable
Published: Thu, 01/26/17
There’s a certain zeitgeist right now around story telling.You can actually book a trainer to spend a half day teaching you how to tell stories.I even…
Your special gift
Published: Fri, 01/20/17
Your special gift Dear SD Wor We had an amazing event with you last week. Thank you again for being so enthusiastic and fun. I promised I would send…
Blue M&Ms
Published: Thu, 01/19/17
When we do keynote presentations I have a ‘rider’. That sounds a little prima donna but most of it is technical, and the rest has a couple of simple…
OK Last Chance
Published: Wed, 01/11/17
I was just about to hit the delete button and remove you from my mailing list forever when I received this email: “Hi Michael, Please don’t switch me…
17 Places to Eat, Drink and Stay in 2017
Published: Tue, 01/10/17
A bit of different one today. First, you’ll need to click on the link below to read the list.I know it’s a faff, but I’ve added lots of graphics and…
I’m about to switch you off
Published: Mon, 01/09/17
A couple of days ago I sent you an email checking to see if you still wanted to remain on the Michael Heppell mailing list. I know you’re busy - and…
You’re about to be deleted
Published: Thu, 01/05/17
I’m having a massive tidy up. Our records show that you didn’t open any of my emails in 2016 (if you did – don’t panic just read on). I’m not upset in…