Blue M&Ms
Published: Thu, 01/19/17
When we do keynote presentations I have a ‘rider’. That sounds a little prima donna but most of it is technical, and the rest has a couple of simple…
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OK Last Chance
Published: Wed, 01/11/17
I was just about to hit the delete button and remove you from my mailing list forever when I received this email: “Hi Michael, Please don’t switch me…
17 Places to Eat, Drink and Stay in 2017
Published: Tue, 01/10/17
A bit of different one today. First, you’ll need to click on the link below to read the list.I know it’s a faff, but I’ve added lots of graphics and…
I’m about to switch you off
Published: Mon, 01/09/17
A couple of days ago I sent you an email checking to see if you still wanted to remain on the Michael Heppell mailing list. I know you’re busy - and…
You’re about to be deleted
Published: Thu, 01/05/17
I’m having a massive tidy up. Our records show that you didn’t open any of my emails in 2016 (if you did – don’t panic just read on). I’m not upset in…
New Year - Old You
Published: Tue, 01/03/17
I’ve already received several emails with the ‘New Year NEW YOU’ cliché.The truth is there will be no ‘new you’ until, you face up to e actly what’s…
How To Survive And Thrive This Christmas
Published: Wed, 12/21/16
A very quick message to say thank you for reading, commenting and sharing my newsletters this year.Whenever I write, I start by facing an empty…
Why you shouldn’t slow down this Christmas
Published: Wed, 12/07/16
I’m already hearing people putting stuff off until 2017 because, ‘Let’s get Christmas out of the way first’ is creeping in.How about flipping it and…
Complaints - a chance to shine?
Published: Tue, 11/15/16
If Mrs Heppell wasn’t Mrs Heppell I’d complain a lot more.She’s my complaint barometer, making sure that when things go wrong I’m less Victor Meldrew…
Why You Should Be Having More Meetings
Published: Thu, 10/27/16
I called my mate yesterday. 5 hours later he called me back, apologising and e plaining he’d been in a meeting. An all afternoon (4 and half hour!)…