Atos - Start the Wow Now Special
Published: Thu, 02/07/19
Welcome to your special Atos page. First question… How are you today? Come on, you know you have to say it out loud. How are you today? That’s better!…
Michael Heppell Ltd.
Michael Heppell newsletter
Our Database May Be Throwing A Wobbler
Published: Mon, 02/04/19
Dear 90 Days Of Brilliance SubscriberMy apologies for writing to you when this may or may not be of use.It appears that some people may not be…
Discovering The Moment
Published: Thu, 01/31/19
The moment of discovery is nothing compared to the discovery of the moment Read that twice. The moment of discovery feels great; that ‘aha’ flash is…
Pearson - Start the Wow Now Special
Published: Thu, 01/24/19
Welcome to your special Pearson page. First question… How are you today? Come on, you know you have to say it out loud. How are you today? That’s…
3 Great Customer Service Stories
Published: Thu, 01/24/19
I thought it was time to share some inspirational service stories. As usual, your job is to keep thinking, ‘How can I use this?’ Shopping Nightmare…
19 Things To Do in 2019
Published: Mon, 01/07/19
1. Grow at least one thing to eat Growing your food is cheap, healthy and above all, tasty. Whether you have acres of garden or a one-bedroom flat,…
Magnifying Christmas
Published: Thu, 12/20/18
Christmas is a massive magnifying glass. Every niggle becomes a drama. Every special moment becomes a magic moment. Every delay will feel like an…
Bye Bye Chris Evans and Thank You
Published: Thu, 12/13/18
9 years ago today, I received the craziest phone call. A producer for the Chris Evans Show on BBC Radio 2 rang me and asked if I’d like to be…
I Have ETB
Published: Fri, 12/07/18
On Monday, I had the joy of a deep scale and polish at my dentists. As usual, the hygienist did a quick gum check; prodding, poking and saying random…
Not Quite Nostradamus
Published: Thu, 11/29/18
I used to be a roofer - a job which was always full of banter. One day, we were working 30 miles from base and an e traordinary conversation took…