When did you stop learning about customer service?
Published: Thu, 11/04/10
Homepage | Conferences | On-line Shop There's still a strong feeling of 'Yeah, I know it' when it comes to providing brilliant customer service. You…
Michael Heppell newsletter
Published: Thu, 11/04/10
Homepage | Conferences | On-line Shop There's still a strong feeling of 'Yeah, I know it' when it comes to providing brilliant customer service. You…
Published: Tue, 09/21/10
Homepage | Upcoming events | Private Coaching | Conferences | On-line Shop A few years ago I wrote a simple newsletter about being a five star…
Published: Tue, 08/31/10
There's a very strong chance that Michael will be appearing on the Today Programme on Radio 4 tomorrow (Wednesday) morning discussing self-help books…
Published: Tue, 08/17/10
Homepage | Upcoming events | Private Coaching | Conferences | On-line Shop On Tuesday 7th September, Michael will be presenting at 'The Secret of…
Published: Thu, 07/29/10
Homepage | Upcoming events | Private Coaching | Conferences | On-line Shop I'm now the proud author of 6 books and delighted that people keep buying…
Published: Thu, 06/24/10
Homepage | Upcoming events | Private Coaching | Conferences | On-line Shop I could put the 'pro' in to procrastination. If I hadn't learned and…
Published: Wed, 06/09/10
Homepage | Upcoming events | Private Coaching | Conferences | On-line Shop I'd like to introduce you to a genius. His name is David Gleghorn and he's…
Published: Tue, 05/25/10
Homepage | Upcoming events | Private Coaching | Conferences | On-line Shop I'm passionate about customer service. So much so I wrote a book about it.
Published: Fri, 04/23/10
Homepage | Upcoming events | Private Coaching | Conferences | On-line Shop 23RD APRIL, 2010 To celebrate the upcoming release of '5 Star Service - 2nd…
Published: Tue, 03/23/10
Homepage | Upcoming events | Private Coaching | Conferences | On-line Shop 23RD MARCH, 2010 Toast has to be the easiest food in the world to cook. How…