Michael Heppell Ltd.

Michael Heppell newsletter

Previously on 24

Published: Thu, 03/16/23

One of my favourite early 2000s TV shows was 24. I often joked, if I were to bump into Kiefer Sutherland, the first thing I'd do is check my watch.

Why do customers leave ?

Published: Tue, 03/14/23

Why do customers leave?They don’t tell you. It’s true. They don’t say, they just… disappear. Or if they do, there’s a veiled reason, or more likely…

This week on TEAM17 13th March 2023

Published: Mon, 03/13/23

Hi Hope you had a brilliant Sat and Sun. I decided to take the weekend off. It was glorious to chill and rela . I'm amazed at how much is going on in…

What’s happening to customer service?

Published: Thu, 03/09/23

It was just 10ml. A teaspoon of fizz. A moment to shine! Made dull by a poor customer service e perience. Our small town has a beautifully refurbished…

TEAM17 Free Event

Published: Thu, 03/09/23

Hi You’ll see in my newsletter today I am launching a new Webinar called See Smile Say Hello. It's on Tuesday March 21st at 7pm. As a TEAM17 member,…

This week on TEAM17 6th March 2023

Published: Mon, 03/06/23

Hi Spring is in the air. It's lovely to see the lighter days coming back. I feel an instant boost. Speaking of boosts... I'm still on a high from last…

Write That Book Facebook Group News

Published: Mon, 03/06/23

Hello The final Write That Book Masterclass came to an end last month. I can't believe I've just written that. It was emotional... but it's time for a…

TEAM17 Welcome Cafe

Published: Mon, 03/06/23

Hi I wanted to send you a further message to welcome you to the TEAM17 Community. It's brilliant to have you join us. Hopefully you've had the chance…

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